We are delighted to welcome you to Hideaway Villas Bali – Ubud during our “Partial Opening” period. As stated in the “Important Notice” section of your reservation, this letter serves as an acknowledgment and confirmation of your understanding and agreement regarding the current conditions of our property.

Please take note of the following:

1. Certain areas will be restricted due to ongoing construction work taking place daily from 08:00 to 17:00 WITA.
2. Spa, and massage services will be provided within your villa.
3. During this partial opening period, some services and facilities are limited in availability.
4. Our on-site Restaurant is available, therefore breakfast, lunch and dinner will enjoy and serve in our restaurant.
5. Our villa concept embraces a natural tropical design, featuring semi-open bathrooms that allow you to experience nature while still enjoying comfort and privacy.
6. Due to our location within a natural tropical forest environment, you may encounter elements of nature such as insects, night-time animal sounds, and other natural surroundings that are part of the authentic experience we offer.
7. For your added comfort, we have provided mosquito lotion, electric mosquito repellents, and spray in your villa.

By booking through our official website, you acknowledge and accept the conditions outlined above, including potential noise from spa construction between 08:00 and 17:00 WITA daily. Should you experience any inconvenience, please contact our team for assistance. Therefore, you agree not to file complaints or express dissatisfaction via any media platforms, including digital and online channels.

We sincerely appreciate your understanding and cooperation.